Question 1

How does HuisPin work?

Accepted Answer

HuisPin continuously scans all major Dutch rental platforms every 20 seconds for Tier 1 cities (Amsterdam, Rotterdam, Utrecht, Den Haag). The moment a listing matches your search profile, we send an instant alert via Email, WhatsApp and Web Push.

Question 2

Is there a trial period?

Accepted Answer

You can create an account and explore the platform immediately. When you're ready to activate match alerts, choose a Premium plan. We offer a 14-day money-back guarantee — so you can try it with full confidence.

Question 3

What's included in Premium?

Accepted Answer

Full access to all features: 20-second scanning, multi-channel alerts, real profile matching, cross-platform deduplication and up to 3 simultaneous search profiles.

Question 4

How fast are the alerts?

Accepted Answer

Tier 1 cities (Amsterdam, Rotterdam, Utrecht, Den Haag) are scanned every 20 seconds. Other cities every 25–35 seconds. You receive alerts within 1 minute of a listing going live.

Question 5

Which websites do you scan?

Accepted Answer

We simultaneously scan Funda, Pararius, Huurwoningen.nl, Kamernet and Directwonen — the five largest rental platforms in the Netherlands.

Question 6

Can I search in multiple cities?

Accepted Answer

Yes. Premium includes up to 3 simultaneous search profiles. Set one for Amsterdam, one for Utrecht, and one for Rotterdam — each with independent criteria.

Question 7

What is the 14-day money-back guarantee?

Accepted Answer

Go to Dashboard → Settings and click 'Cancel & Request Refund'. If you are within 14 days of your subscription start, a full refund is processed automatically within 5 business days.

Question 8

Is my personal data safe?

Accepted Answer

Yes, fully GDPR compliant. We store only your email, search preferences and alert history. We never store sensitive documents — those stay on your device.

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